FAQs

Q: Do you offer warranty on your products?  
A:Yes, we offer a 1-year warranty against any quality defects on the android box (from the date of purchase).

Q: If I don’t like your box may I return it for a refund? 
A:If it’s quality related, Yes, you can ask for a refund minus shipping costs if you return the box within 7 days of the delivery date. You are responsible for the return shipping costs. The packaging must be in mint condition, otherwise a restocking fee will be applied.

Q: Do all VONTAR TV BOX products support voice remote?
A:Yes, they do.

Q: Do the product support Bluetooth headphones?
A:Yes, they do.

Q: What apps are pre-loaded on the products?
A:Google Play, YouTube, Google music, Google game, etc.

Q: Do your TV boxes play 3D movies
A:Yes, our Android TV box support 3D movie, You can Play in KODI .

Q: Is KODI installed or can it be installed?
A:No, KODI isn’t installed. But, You can download KODI in the Playstore.

Q: If the boxes support OTA update or not?
A:Yes, you could upgrade the latest version over and over again.

Q: Wll the box work if connected via an HDMI switch?A:Yes,it can work.